HF Policy

We recommend that you view our collection in person before making your decision. Please note that refunds cannot be given due to the nature of our products. Returns are not accepted.

The Heritage Fauteuils are all made by hand, using traditional techniques combined with modern materials. This keeps our chairs affordable without compromising on comfort and durability. Due to our traditional way of producing, we can customise our six standard models to your preferences.

The Heritage Fauteuils are supplied as standard in an upholstery of beautiful, strong corduroy (Martindale: 50,000 rpm). You may choose from fifteen colours. If you want to see some samples, please feel free to contact us. We gladly send you up to six samples for free.

It is always possible to supply your own covering material. If you do so, you should need six metres of fabric. We advise you to get in touch with us first. We will be pleased to help you!

Our models are guaranteed for five years. This guarantee excludes issues arising as a result of normal wear and tear, improper care and use or accidental damage. If you supply your own covering material, it is not covered under our guarantee.

Please note: Castor wheels can cause floor damage. You can prevent this by using castor cups. Heritage Fauteuils does not accept any responsibility and is not liable for any damage caused by castors.

Delivery & Shipping: Heritage Fauteuils strives to deliver within six to ten weeks. In case of exceeding delivery times, we will inform you in time. Exceeding delivery times is no ground for a cancellation of your order. We gladly arrange the delivery of your order as soon as it is ready for shipping. Shipping costs within the BeNeLux are € 60,– per item. For other destinations please contact us for a quote.

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